Pro General Services is a small family-run team based in Auckland. We started in 2018 cleaning homes for friends and neighbours — and we still answer the phone ourselves.
We're not a franchise. There's no call-centre. When you ring or message us, you're talking to the same people who will show up at your door — and who'll remember that you like the living-room cushions a certain way.
What started as weekend house cleans has grown into a full-service operation: indoors, outdoors, gardens, vehicles and trash removal. One trusted team, one phone number, everything covered.
If we say Thursday 9am, we're there at 8:55. Your time matters as much as ours.
We clean every corner the way we'd clean our own — not just the bits you can see from the door.
Clear quotes, no surprise add-ons. If we finish early, we don't invent extra work — we just say thanks.
Started Pro General in 2018. Runs the books, the schedule, and still does most of the bathroom deep cleans herself.
Waterblasting, garden tidies and car detailing. Can make a 20-year-old driveway look 5 years younger.
The voice on the phone, the person who replies to emails, and the interior-clean second-in-command.